common questions

SHOULD I WASH MY HAIR BEFORE MY  APPOINTMENT?

ABSOLUTELY! Product build up & natural oils can interfere with coloring and lightening services. Washing 12-24 hours before your service will help us provide consistent results.

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WHAT ARE THE SALON HOURS?

Our salon is considered "by reservation only". Our stylists make their own schedule. But generally speaking the salon is open Tuesday through Friday 9am-6pm.

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HOw can i make a reservation?

All new guests will need to complete our digital consultation form to request an appointment. 

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Cancellation Policy

Appointments are confirmed one week in advance. Since the services are reserved for you personally, a cancellation fee will apply.

Cancellations less than 24 hours in advance will result in a charge equal to 50% of your service.

If you are more than 15 minutes late to the appointment, we will not be able to accommodate your service.

Cancellations due to late arrival will result in a fee equal to 50% of the services booked.

The cancellation policy allows us the time to inform my standby guests of any availability, thus better serving everyone.

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